Last updated: 2025-08-23. This Privacy Policy describes how Freshfold Laundry (“we”, “us”, “our”) handles personal information when you access or use tralix.cyou and services offered in Edinburgh, UK. By continuing to use the site you agree to this Policy.
We operate tralix.cyou to present information and accept enquiries about laundry collection in edinburgh. For data protection laws, we are the controller of personal data and a business under the CCPA. We follow principles of lawfulness, fairness, transparency, purpose limitation and minimisation.
Personal data you submit: name, email, phone, project or order details, and any attachments you send via forms on tralix.cyou or by contacting us directly.
Technical data: IP address, device and browser information, timestamps, language, referring pages, and approximate location to tailor content to Edinburgh.
Cookies: strictly necessary cookies to run the site, preference cookies, performance/analytics cookies and advertising cookies used for remarketing. See the Cookies Policy for details.
We may share information with service providers (hosting, email, analytics, payment where applicable), professional advisers and public authorities if required by law. We do not sell personal data. Where advertising partners are involved, data is shared using pseudonymous identifiers and in line with consent choices.
We may use Google Analytics, Google Ads and tag management tools on tralix.cyou. These services can place cookies and collect usage data to provide aggregated reports. Where the law requires it, we obtain your consent before enabling non-essential cookies. You may withdraw consent via the cookie banner or your browser settings.
We store information on secure servers located in the UK or EEA and apply technical and organisational measures such as encryption in transit, strict access control and staff training. We retain enquiry records for up to 24 months unless a longer period is required by law or necessary to resolve disputes.
Under the UK GDPR you may request access to your data, rectification, erasure, restriction or portability and object to certain processing. California residents may exercise CCPA rights including the right to know and to opt out of the sale or sharing of personal information. To make a request, email contact@tralix.cyou. We will respond within one month where feasible.
The services on tralix.cyou are not intended for children under 13, and we do not knowingly collect their data. If you believe a child has provided data, contact us and we will remove it.
We may update this document periodically. The most current version will appear at tralix.cyou. If changes materially affect your rights, we will provide a notice on the website.
Questions about this Policy or our privacy practices at tralix.cyou can be sent to contact@tralix.cyou or by post to: 3 Leith Walk, Edinburgh EH6 8LN, UK.
Using the site implies your consent to this Privacy Policy and the use of cookies as described.
